It is almost never a good idea to talk to the at-fault driver’s insurance adjuster after a car accident unless you are represented by an attorney and (1) that attorney is on the call, or (2) has prepared you for the call.
The adjuster is looking to get statements about the wreck that will eventually be used against you. Most people are not looking for trouble, and do not want to sound combative. As such, there is a tendency to downplay pain. For example, some people will say that they are “doing fine” when they clearly are not.
Also, the adjuster is looking to see if you can establish liability, and will look for you to say things like, “The other guy came out of nowhere,” or “I didn’t even see him.” These statements most certainly factor into their evaluation of the claim.
Insurance adjusters are trained to get information from people on these calls the same way that attorneys are trained to illicit testimony on cross examination. Speaking to an adjuster without attorney representation can be detrimental to the value of your claim.
If you or a loved one have been involved in a car or truck accident, and the at-fault driver’s insurance company is calling you, it is very important that you speak to one of our experienced, Atlanta car accident lawyers today.