If you see that your loved one is in immediate danger in a nursing home, the only hotline that you should know is 911. Call 911 to get emergency services if necessary, and definitely request the local police. This is very important in order to keep your elderly loved one out of immediate danger of physical harm.
If you merely suspect that your loved one is being neglected or abused at a nursing home or assisted living facility, and you know that the danger is not immediate, then you can call the Department of Community Health’s Healthcare Facility Regulation Office at 1-800-878-6442. This is the agency that investigates complaints against nursing homes and assisted living facilities in Georgia. You may also find the Healthcare Facility Regulation office online at dch.georgia.gov. In fact, you can file your complaint online on their website.
Another organization that you might consider contacting is the Georgia Long Term Care Ombudsman. The Ombudsman Program is to both investigate and intervene on complaints made by residents of nursing homes and assisted living facilities. Their website and offices are an excellent resource for you. You can reach the Georgia Long Term Care Ombudsman at 888-454-5826.
You are also encouraged to get an attorney involved as soon as possible. An attorney will be able to help with the investigation and begin the process of protecting the legal rights of your loved one.
If you suspect that your loved one has been abused at a Georgia nursing home, please do not hesitate to call and speak to one of our experienced trial lawyers today.